Trek Women
January 23, 2009

Troubleshooting your WWR contest entry...

Hi ladies,
Trek is aware that some of you might be experiencing problems uploading your essay or images. Here are 2 things that might be happening:
 
1. Your image size too large. When this happens, you should get an error message letting you know. Check that it's a JPEG or GIF file under 350K.
 
2. You have more than 500 characters in your essay.  Note, if you are writing the essay in Word, the character count will include spaces etc. 
 
You'll know that your entry worked because you'll receive a thank you confirmation. Keep trying!
 
As a very, very last resort, email your essay and photo only to krista_rettig@trekbikes.com. No bribing or begging :) She wants to make sure everyone has a chance to enter. However, it really should be if you've exhausted all the other options because she'll have to upload your entry to the system and that could be pretty overwhelming for one person and possibly delay the search for the next 5.
 
Hope this helps!
Laura

Comments

Hi Laura,

Can you clarify the essay size? The website says 500 words, but you're post says 500 characters. I was having problems, but I was going by word count.

Posted by: Rhonda | Jan 25, 2009 11:31:54 AM

Hi Rhonda!
Sorry, I didn't have access to a computer yesterday. Hopefully, you were able to work it out. Good luck!!!

Cheers,
Laura

Posted by: Laura Maclean | Jan 25, 2009 11:41:18 AM

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